Refund policy

Refund Policy

Thank you for purchasing from TechtonicZA.

Due to the digital nature of our products, all purchases are generally considered final once access to the product has been provided.

Eligibility for Refunds

Refunds may be considered in the following circumstances:

You were charged multiple times for the same product.
You did not receive access to the product after successful payment.
The product is corrupted, inaccessible, or materially different from its description.
A technical issue prevents access and our support team is unable to resolve it.
Non-Refundable Purchases

Refunds will not be granted for:

Change of mind after purchase.
Failure to read the product description before purchasing.
Lack of knowledge or experience in e-commerce.
Dissatisfaction with results achieved from applying course content.
Accidental purchases where access has already been granted.
Products that have been downloaded, viewed, or accessed.
Refund Requests

To request assistance, please contact:

Email: techtonicza@gmail.com

Please include:

Full name
Order number
Email used during purchase
Description of the issue

Refund requests will be reviewed within 3–5 business days.

Chargebacks

Customers agree to contact us first before initiating a chargeback. Fraudulent chargebacks may result in account suspension and access revocation.